{"id":1185,"date":"2018-08-01T01:43:28","date_gmt":"2018-08-01T01:43:28","guid":{"rendered":"https:\/\/www.sprpta.lk\/?page_id=1185"},"modified":"2018-08-01T01:43:28","modified_gmt":"2018-08-01T01:43:28","slug":"strategic-development-plan-2018-2020","status":"publish","type":"page","link":"https:\/\/www.sprpta.lk\/?page_id=1185","title":{"rendered":"Strategic Development Plan 2018 – 2020"},"content":{"rendered":"

Strategic Development Plan 2018 – 2020<\/h2>\n

Profile<\/h3>\n

Southern Province Road Passenger Transport Authority is established for regulating and functioning the Road Passenger Carriage services originating within the province, coming into or crossing the southern province, and also to regulate over the other matters connected therewith or incidental thereto.<\/p>\n

Be it passed by the southern provincial council as the policy of the Southern Province Road Passenger Transport Authority is as follows:<\/p>\n

To promote the relevant services by sufficient quantity and quality to meet the passenger transport needs of the public coming under the Authority of the Southern Provincial Council and for the equitable distribution of such services throughout the Southern Province
\nTo ensure healthy competition prevailing among the providers of such services
\nThe regulation of the transport services of both the state and private sectors engaged in the safe, the comfortable and efficient performance of the transport requirements of the public.
\nTo provide infra-structural facilities for all the passenger and other Para transport services which are regulated.<\/p>\n

Introduction & Mandate<\/h3>\n

The Southern Province Road Passenger Transport Authority which is operated under the powers of the Southern Province Road Passenger Transport Authority statute no 2 of 1996 and amended statute no 1 of 2009, as per powers vested by provincial council act no 42 of 1987, Under the 13th
\namendment of the Democratic Socialist Republic of Sri Lanka.<\/p>\n

Vision<\/h4>\n

To be the Premier Passenger Transport Services Facilitator in Sri Lanka<\/p>\n

Mission<\/h4>\n

To promote the development of passenger transport service with efficiency, quality and quantity to meet the transport needs of the passengers and to provide equitable distribution of the Passenger service in southern province on the basis of social needs in friendly manner.<\/p>\n

Objective<\/h4>\n
    \n
  1. Establishment of a quality regulated passenger transport service in Southern province.<\/li>\n
  2. Developments of optimal Passenger transport facilities<\/li>\n
  3. Expansion of the passenger transport service that conforms to future trends.<\/li>\n
  4. Capacity development of stakeholders & Institute<\/li>\n<\/ol>\n

    Goals<\/h4>\n
      \n
    1. Development of Optimal Passenger Transport Facilities<\/strong>
      \ni. Bus Stands & Halting Places with Optimal Facilities
      \nii. Continuously, Developed & Maintenance Transport Facilities
      \niii. Expansion of the Public Transport Service Facilities<\/li>\n
    2. Productivity Enhancement & Quality Improvements<\/strong>
      \ni. Quality Improvements of Passenger Transport Services
      \nii. Optimized Running Time & Updated Time Tables
      \niii. IT as the backbone for transport Services<\/li>\n
    3. Fully Regularized Transport Service & Expansion of the Passenger Services<\/strong>
      \ni. Issuing Route Permits & Updating
      \nii. Fully Regularizing Public Transport Service
      \niii. Improvements of alternative Transport modes & Regularizing<\/li>\n
    4. Capacity Development<\/strong>
      \ni. Knowledge management
      \nii. Process Development
      \niii. Developed Infrastructure Facilities & Equipment for Better Services in Place
      \niv. Fully Trained and Motivated Stakeholders for Better Service
      \nv. Capacity development of Authority<\/li>\n
    5. Good Governance<\/strong>
      \ni. General Administration and Financial Management
      \nii. Conflict Free Management & Friendly Grievances Handling
      \niii. Monitored & Evaluation of performance of the institution, Programmes & Projects<\/li>\n<\/ol>\n

      Goal No 1.<\/strong> Development of Optimal Passenger Transport Facilities<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
      <\/td>\n <\/p>\n

      Goals<\/strong><\/td>\n

      		 <\/p>\n

      Key Performance Indicators (KPIs)<\/strong><\/td>\n

      		 <\/p>\n

      Baseline 2015<\/strong><\/td>\n

      		Target<\/strong><\/td>\n<\/tr>\n
      2018<\/strong><\/td>\n2019<\/strong><\/td>\n2020<\/strong><\/td>\n<\/tr>\n
      1.1<\/strong><\/td>\nBus Stands & Halting Places with Optimal Facilities<\/strong><\/td>\n1. No of Written Complaints Regarding Bus Stand & Halting Places Facilities Per Year<\/td>\n <\/p>\n

      105<\/td>\n

      		 <\/p>\n

      35<\/td>\n

      		 <\/p>\n

      25<\/td>\n

      		 <\/p>\n

      15<\/td>\n<\/tr>\n

       <\/p>\n

      2. No of Users Per Year<\/td>\n

      		 <\/p>\n

      2880.1Mn<\/td>\n

      		 <\/p>\n

      2881.5 Mn<\/td>\n

      		 <\/p>\n

      2881.8 Mn<\/td>\n

      		 <\/p>\n

      2882.0 Mn<\/td>\n<\/tr>\n

       <\/p>\n

      3. No. of Bus Stands (Accumulate)<\/td>\n

      		 <\/p>\n

      29<\/td>\n

      		 <\/p>\n

      37<\/td>\n

      		 <\/p>\n

      41<\/td>\n

      		 <\/p>\n

      44<\/td>\n<\/tr>\n

       <\/p>\n

      4. No. of Bus Stand Yards (Accumulate)<\/td>\n

      		 <\/p>\n

      29<\/td>\n

      		 <\/p>\n

      37<\/td>\n

      		 <\/p>\n

      41<\/td>\n

      		 <\/p>\n

      44<\/td>\n<\/tr>\n

       <\/p>\n

      5. No of Sanitary (Accumulate)<\/td>\n

      		 <\/p>\n

      10<\/td>\n

      		 <\/p>\n

      15<\/td>\n

      		 <\/p>\n

      18<\/td>\n

      		 <\/p>\n

      22<\/td>\n<\/tr>\n

      6. No of Halting Places with Shelters (Accumulate)<\/td>\n <\/p>\n

      360<\/td>\n

      		 <\/p>\n

      385<\/td>\n

      		 <\/p>\n

      395<\/td>\n

      		 <\/p>\n

      410<\/td>\n<\/tr>\n

       <\/p>\n

      6. No of Halting Places Marked (Accumulate)<\/td>\n

      		 <\/p>\n

      8250<\/td>\n

      		 <\/p>\n

      8500<\/td>\n

      		 <\/p>\n

      8750<\/td>\n

      		 <\/p>\n

      9000<\/td>\n<\/tr>\n

      <\/td>\n <\/p>\n

      Goals<\/strong><\/td>\n

      		 <\/p>\n

      Key Performance Indicators (KPIs)<\/strong><\/td>\n

      		 <\/p>\n

      Baseline 2015<\/strong><\/td>\n

      		Target<\/strong><\/td>\n<\/tr>\n
      2018<\/strong><\/td>\n2019<\/strong><\/td>\n2020<\/strong><\/td>\n<\/tr>\n
      1.2<\/strong><\/td>\nContinuously, Developed & Maintenance Transport Facilities<\/strong><\/td>\n <\/p>\n

      1. No of Written Complaints Per Year<\/td>\n

      		 <\/p>\n

      175<\/td>\n

      		 <\/p>\n

      125<\/td>\n

      		 <\/p>\n

      75<\/td>\n

      		 <\/p>\n

      25<\/td>\n<\/tr>\n

       <\/p>\n

      2. No of Users Per Year<\/td>\n

      		 <\/p>\n

      2880.1Mn<\/td>\n

      		 <\/p>\n

      2881.5 Mn<\/td>\n

      		 <\/p>\n

      2881.8 Mn<\/td>\n

      		 <\/p>\n

      2882.0 Mn<\/td>\n<\/tr>\n

       <\/p>\n

      3. No. of Maintained Bus Stands Per Year<\/td>\n

      		 <\/p>\n

      2<\/td>\n

      		 <\/p>\n

      1<\/td>\n

      		 <\/p>\n

      2<\/td>\n

      		 <\/p>\n

      2<\/td>\n<\/tr>\n

       <\/p>\n

      3. No. of Maintained Bus Stand Yards Per Year<\/td>\n

      		 <\/p>\n

      4<\/td>\n

      		 <\/p>\n

      4<\/td>\n

      		 <\/p>\n

      5<\/td>\n

      		 <\/p>\n

      5<\/td>\n<\/tr>\n

       <\/p>\n

      4. No. of Maintained Sanitary Per Year<\/td>\n

      		 <\/p>\n

      1<\/td>\n

      		 <\/p>\n

      2<\/td>\n

      		 <\/p>\n

      2<\/td>\n

      		 <\/p>\n

      2<\/td>\n<\/tr>\n

      5.No. of Maintained Halting Places with Shelters Per Year<\/td>\n <\/p>\n

      5<\/td>\n

      		 <\/p>\n

      7<\/td>\n

      		 <\/p>\n

      8<\/td>\n

      		 <\/p>\n

      10<\/td>\n<\/tr>\n

       <\/p>\n

      6. No of Halting Places Marked Per Year<\/td>\n

      		 <\/p>\n

      225<\/td>\n

      		 <\/p>\n

      250<\/td>\n

      		 <\/p>\n

      300<\/td>\n

      		 <\/p>\n

      350<\/td>\n<\/tr>\n

      <\/td>\n <\/p>\n

      Goals<\/strong><\/td>\n

      		 <\/p>\n

      Key Performance Indicators (KPIs)<\/strong><\/td>\n

      		 <\/p>\n

      Baseline 2015<\/strong><\/td>\n

      		Target<\/strong><\/td>\n<\/tr>\n
      2018<\/strong><\/td>\n2019<\/strong><\/td>\n2020<\/strong><\/td>\n<\/tr>\n
      ;<\/p>\n

      1.3<\/strong><\/td>\n

      		Expansion of the Public Transport Service Facilities<\/strong><\/td>\n <\/p>\n

      1. Water, Electricity, Sanitary & security expenditure Per Year (Rs Mn )<\/td>\n

      		 <\/p>\n

       <\/p>\n

      2.2<\/td>\n

      		 <\/p>\n

       <\/p>\n

      2.8<\/td>\n

      		 <\/p>\n

       <\/p>\n

      3.1<\/td>\n

      		 <\/p>\n

       <\/p>\n

      3.5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

       <\/p>\n

      Goal No 2<\/strong>. Productivity Enhancement & Quality Improvements<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
      <\/td>\n\u00a0<\/strong><\/p>\n

      Goals<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      Key Performance Indicators (KPIs)<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      Baseline 2015<\/strong><\/td>\n

      		Target<\/strong><\/td>\n<\/tr>\n
      2018<\/strong><\/td>\n2019<\/strong><\/td>\n2020<\/strong><\/td>\n<\/tr>\n
      2.1<\/strong><\/td>\nQuality Improvements of Passenger Transport Services<\/strong><\/td>\n\u00a0<\/strong><\/p>\n

      1. No of Trained, Motivated & Passenger Friendly Bus Crew (Accumulate)<\/td>\n

      		\u00a0<\/strong><\/p>\n

      887<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2500<\/td>\n

      		\u00a0<\/strong><\/p>\n

      3000<\/td>\n

      		\u00a0<\/strong><\/p>\n

      3500<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      2. No of Mobile Inspection Days Per Year<\/td>\n

      		\u00a0<\/strong><\/p>\n

      350<\/td>\n

      		\u00a0<\/strong><\/p>\n

      400<\/td>\n

      		\u00a0<\/strong><\/p>\n

      420<\/td>\n

      		\u00a0<\/strong><\/p>\n

      450<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      3. No of Uniform Dressed Driver & Conductor Per Day<\/td>\n

      		\u00a0<\/strong><\/p>\n

      800<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2000<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2500<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2750<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      4. No of Bus Ticket Machine uses Per Day<\/td>\n

      		\u00a0<\/strong><\/p>\n

      70<\/td>\n

      		\u00a0<\/strong><\/p>\n

      300<\/td>\n

      		\u00a0<\/strong><\/p>\n

      500<\/td>\n

      		\u00a0<\/strong><\/p>\n

      700<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      2.2<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      Optimized Running Time & Updated Time Tables<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      1. Reduced Travel Time in selected Routes (Accumulate Saving Man hours )<\/td>\n

      		\u00a0<\/strong><\/p>\n

      15.0 Mn<\/td>\n

      		\u00a0<\/strong><\/p>\n

      29.9 Mn<\/td>\n

      		\u00a0<\/strong><\/p>\n

      35.0 Mn<\/td>\n

      		\u00a0<\/strong><\/p>\n

      40.1 Mn<\/td>\n<\/tr>\n

      <\/td>\n\u00a0<\/strong><\/p>\n

      Goals<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      Key Performance Indicators (KPIs)<\/strong><\/td>\n

      		Baseline 2015<\/strong><\/td>\nTarget<\/strong><\/td>\n<\/tr>\n
      2018<\/strong><\/td>\n2019<\/strong><\/td>\n2020<\/strong><\/td>\n<\/tr>\n
      2.3<\/strong><\/td>\nIT as the backbone for transport Services<\/strong><\/td>\n\u00a0<\/strong><\/p>\n

      1. No of Users Per Year<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2880.1Mn<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2881.5 Mn<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2881.8 Mn<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2882.0 Mn<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      2. No of Web Users Per Year<\/td>\n

      		\u00a0<\/strong><\/p>\n

      24750<\/td>\n

      		\u00a0<\/strong><\/p>\n

      50000<\/td>\n

      		\u00a0<\/strong><\/p>\n

      55000<\/td>\n

      		\u00a0<\/strong><\/p>\n

      60000<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      3. No of Used IT Application (Accumulate)<\/td>\n

      		\u00a0<\/strong><\/p>\n

      9<\/td>\n

      		\u00a0<\/strong><\/p>\n

      15<\/td>\n

      		\u00a0<\/strong><\/p>\n

      18<\/td>\n

      		\u00a0<\/strong><\/p>\n

      20<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      4. No of Information Displaying Points (Accumulate)<\/td>\n

      		\u00a0<\/strong><\/p>\n

      20<\/td>\n

      		\u00a0<\/strong><\/p>\n

      33<\/td>\n

      		\u00a0<\/strong><\/p>\n

      36<\/td>\n

      		\u00a0<\/strong><\/p>\n

      40<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      5. No of CCTV Camera (Accumulate)<\/td>\n

      		\u00a0<\/strong><\/p>\n

      96<\/td>\n

      		\u00a0<\/strong><\/p>\n

      265<\/td>\n

      		\u00a0<\/strong><\/p>\n

      295<\/td>\n

      		\u00a0<\/strong><\/p>\n

      325<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

       <\/p>\n

      Goal No 3.<\/strong> Fully Regularized Transport Service & Expansion of the Passenger Services\u00a0<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n
      <\/td>\n\u00a0<\/strong><\/p>\n

      Goals<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      Key Performance Indicators (KPIs)<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      Baseline 2015<\/strong><\/td>\n

      		Target<\/strong><\/td>\n<\/tr>\n
      2018<\/strong><\/td>\n2019<\/strong><\/td>\n2020<\/strong><\/td>\n<\/tr>\n
      \u00a0<\/strong><\/p>\n

      3.1<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      Issuing Route Permits & Updating<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      1. No of Active SPRPTA Route Permits<\/td>\n

      		\u00a0<\/strong><\/p>\n

      1302<\/td>\n

      		\u00a0<\/strong><\/p>\n

      1310<\/td>\n

      		\u00a0<\/strong><\/p>\n

      1315<\/td>\n

      		\u00a0<\/strong><\/p>\n

      1320<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      3.2<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      Fully Regularizing Public Transport Service<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      1. No of Operated Bus Trips Per Day<\/td>\n

      		\u00a0<\/strong><\/p>\n

      11524<\/td>\n

      		\u00a0<\/strong><\/p>\n

      12245<\/td>\n

      		\u00a0<\/strong><\/p>\n

      12533<\/td>\n

      		\u00a0<\/strong><\/p>\n

      12677<\/td>\n<\/tr>\n

      3.3<\/strong><\/td>\nImprovements of alternative Transport modes & Regularizing<\/strong><\/td>\n\u00a0<\/strong><\/p>\n

      1. No of Permitted Para Transport Services<\/td>\n

      		<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
      \u00a0<\/strong><\/p>\n

      –\u00a0\u00a0\u00a0 Three Wheel (Accumulate)<\/td>\n

      		\u00a0<\/strong><\/p>\n

      5783<\/td>\n

      		\u00a0<\/strong><\/p>\n

      6000<\/td>\n

      		\u00a0<\/strong><\/p>\n

      6100<\/td>\n

      		\u00a0<\/strong><\/p>\n

      6250<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      –\u00a0\u00a0\u00a0 School Service (Accumulate)<\/td>\n

      		\u00a0<\/strong><\/p>\n

      0<\/td>\n

      		\u00a0<\/strong><\/p>\n

      0<\/td>\n

      		\u00a0<\/strong><\/p>\n

      250<\/td>\n

      		\u00a0<\/strong><\/p>\n

      500<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      –\u00a0\u00a0\u00a0 Cab Service (Accumulate)<\/td>\n

      		\u00a0<\/strong><\/p>\n

      0<\/td>\n

      		\u00a0<\/strong><\/p>\n

      0<\/td>\n

      		\u00a0<\/strong><\/p>\n

      100<\/td>\n

      		\u00a0<\/strong><\/p>\n

      200<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

       <\/p>\n

      Goal No 4.<\/strong> Capacity Development<\/p>\n\n\n\n\n\n\n\n\n\n
      <\/td>\n <\/p>\n

      Goals<\/td>\n

      		 <\/p>\n

      Key Performance Indicators (KPIs)<\/td>\n

      		 <\/p>\n

      Baseline 2015<\/td>\n

      		Target<\/td>\n<\/tr>\n
      2018<\/td>\n2019<\/td>\n2020<\/td>\n<\/tr>\n
      4.1<\/td>\nKnowledge management<\/td>\n <\/p>\n

      1 No of Training Opportunities (per year)<\/td>\n

      		 <\/p>\n

      60<\/td>\n

      		 <\/p>\n

      450<\/td>\n

      		 <\/p>\n

      550<\/td>\n

      		 <\/p>\n

      650<\/td>\n<\/tr>\n

       <\/p>\n

      2 Conduct Capacity Building & Awareness Programme (Accumulate)<\/td>\n

      		 <\/p>\n

      1<\/td>\n

      		 <\/p>\n

      5<\/td>\n

      		 <\/p>\n

      7<\/td>\n

      		 <\/p>\n

      9<\/td>\n<\/tr>\n

       <\/p>\n

      3. Expenditure for Knowledge management Per Year (Rs Mn)<\/td>\n

      		 <\/p>\n

      0.0<\/td>\n

      		 <\/p>\n

      1.0<\/td>\n

      		 <\/p>\n

      1.5<\/td>\n

      		 <\/p>\n

      2.0<\/td>\n<\/tr>\n

      4.2<\/td>\nProcess Development<\/td>\n <\/p>\n

      1. No of Process Developed (Accumulate)<\/td>\n

      		 <\/p>\n

      3<\/td>\n

      		 <\/p>\n

      15<\/td>\n

      		 <\/p>\n

      20<\/td>\n

      		 <\/p>\n

      25<\/td>\n<\/tr>\n

       <\/p>\n

      2.Expenditure for Process Development Per Year (Rs Mn)<\/td>\n

      		 <\/p>\n

      0.0<\/td>\n

      		 <\/p>\n

      1.5<\/td>\n

      		 <\/p>\n

      2.0<\/td>\n

      		 <\/p>\n

      2.5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

       <\/p>\n

      Goal No 5.<\/strong> Good Governance<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
      <\/td>\n\u00a0<\/strong><\/p>\n

      Goals<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      Key Performance Indicators (KPIs)<\/strong><\/td>\n

      		Baseline 2015<\/strong><\/td>\nTarget<\/strong><\/td>\n<\/tr>\n
      2018<\/strong><\/td>\n2019<\/strong><\/td>\n2020<\/strong><\/td>\n<\/tr>\n
      \u00a0<\/strong><\/p>\n

      \u00a0<\/strong><\/p>\n

      5.1<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      General Administration and Financial Management<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      1. No of audit queries Per Year<\/td>\n

      		\u00a0<\/strong><\/p>\n

      15<\/td>\n

      		\u00a0<\/strong><\/p>\n

      8<\/td>\n

      		\u00a0<\/strong><\/p>\n

      5<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      2. no of queries successfully handled Per Year<\/td>\n

      		\u00a0<\/strong><\/p>\n

      15<\/td>\n

      		\u00a0<\/strong><\/p>\n

      8<\/td>\n

      		\u00a0<\/strong><\/p>\n

      5<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      \u00a0<\/strong><\/p>\n

      \u00a0<\/strong><\/p>\n

      5.2<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      \u00a0<\/strong><\/p>\n

      \u00a0<\/strong><\/p>\n

      Conflict Free Management & Friendly Grievances Handling<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      1.No of Mobile Inspection Reports Per Year<\/td>\n

      		\u00a0<\/strong><\/p>\n

      2000<\/td>\n

      		\u00a0<\/strong><\/p>\n

      1800<\/td>\n

      		\u00a0<\/strong><\/p>\n

      1500<\/td>\n

      		\u00a0<\/strong><\/p>\n

      1000<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      2. No Of Complaints Against staff Per Year<\/td>\n

      		\u00a0<\/strong><\/p>\n

      82<\/td>\n

      		\u00a0<\/strong><\/p>\n

      60<\/td>\n

      		\u00a0<\/strong><\/p>\n

      40<\/td>\n

      		\u00a0<\/strong><\/p>\n

      20<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      3. No of Handled Grievances Per Year<\/td>\n

      		\u00a0<\/strong><\/p>\n

      42<\/td>\n

      		\u00a0<\/strong><\/p>\n

      30<\/td>\n

      		\u00a0<\/strong><\/p>\n

      25<\/td>\n

      		\u00a0<\/strong><\/p>\n

      15<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      \u00a0<\/strong><\/p>\n

      5.3<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      Monitored & Evaluation of performance of the institution, Programmes & Projects<\/strong><\/td>\n

      		\u00a0<\/strong><\/p>\n

      1. Performance Review Reports on time<\/td>\n

      		\u00a0<\/strong><\/p>\n

      Yes<\/td>\n

      		\u00a0<\/strong><\/p>\n

      Yes<\/td>\n

      		\u00a0<\/strong><\/p>\n

      Yes<\/td>\n

      		\u00a0<\/strong><\/p>\n

      Yes<\/td>\n<\/tr>\n

      \u00a0<\/strong><\/p>\n

      2.Progress Review<\/td>\n

      		\u00a0<\/strong><\/p>\n

      Yearly<\/td>\n

      		\u00a0<\/strong><\/p>\n

      Quartearly<\/td>\n

      		\u00a0<\/strong><\/p>\n

      Monthly<\/td>\n

      		\u00a0<\/strong><\/p>\n

      Monthly<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      \u00a0<\/strong>Approved and Presented by. B.M.A Raja Kumara<\/p>\n

      Director General<\/p>\n","protected":false},"excerpt":{"rendered":"

      Strategic Development Plan 2018 – 2020 Profile Southern Province Road Passenger Transport Authority is established for regulating and functioning the Road Passenger Carriage services originating within the province, coming into or crossing the southern province, and also to regulate over the other matters connected therewith or incidental thereto. Be it passed by the southern provincial […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":39,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1185","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.sprpta.lk\/index.php?rest_route=\/wp\/v2\/pages\/1185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sprpta.lk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sprpta.lk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sprpta.lk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sprpta.lk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1185"}],"version-history":[{"count":6,"href":"https:\/\/www.sprpta.lk\/index.php?rest_route=\/wp\/v2\/pages\/1185\/revisions"}],"predecessor-version":[{"id":1191,"href":"https:\/\/www.sprpta.lk\/index.php?rest_route=\/wp\/v2\/pages\/1185\/revisions\/1191"}],"up":[{"embeddable":true,"href":"https:\/\/www.sprpta.lk\/index.php?rest_route=\/wp\/v2\/pages\/39"}],"wp:attachment":[{"href":"https:\/\/www.sprpta.lk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}